TLS 1.0 will be deprecated in JumpCloud on 6/18/2018. More info.

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Single Sign On (SSO) with Aha!



  • How to configure User authorization.
  • You can have a mix of SAML and password users in the same account. The first time a password user logs in with SAML, their account will be converted to use SAML automatically. Subsequently, the user will not be able to log in using their password again. It is possible for Aha! Administrators to manually convert users back to using a password in Settings -> Account -> Users.

Configure the JumpCloud SSO Application

  1. Access the JumpCloud Administrator Console at
  2. Select Applications in the main navigation panel.
  3. Select the + in the upper left, scroll or search for the application in the 'Configure New Application' side panel, the select 'configure'.
  4. In the IDP Entity ID field, enter https://YOURDOMAIN.TLD (e.g.,
  5. Select Upload IdP Private Key and upload the private.pem file generated according to the above prerequisites.
  6. Select Upload IdP Certificate and upload the cert.pem file generated according to the above prerequisites.
  7. In the SP Entity ID field, enter (replace SUBDOMAIN with your Aha! subdomain).
  8. In the ACS URL field, enter https://SUBDOMAIN.Aha!.com/dispatcher/ (replace SUBDOMAIN with your Aha! subdomain).
  9. In the field terminating the IdP URL, either leave the default value or enter a plaintext string unique to this connector. The value you enter here is relevant to restricting access to this application within JumpCloud (see Note on Tagging below).
  10. (Optional) In the Display Label field, enter a label that will appear beside the Aha! logo within the JumpCloud console to guide administrators and users to the connection you have configured.
  11. Select Activate.
  12. Select the export metadata button for the Aha! entry (this will download a metadata file named JumpCloud-aha-metadata.xml).

Configure the Service Provider

  1. Log in to Aha! as an administrator.
  2. Select Settings (the gear icon) in the top navbar.
  3. Select Security and single sign-on in the sidebar.
  4. In the Single sign-on section, select SAML 2.0 in the Identity Provider dropdown.
  5. In the Name field, enter JumpCloud.
  6. For the Configure using setting, select the Metadata file radio button.
  7. Select the Choose File button next to Metadata file and upload the JumpCloud-aha-metadata.xml file (downloaded in step 13 above).
  8. Select Enable.

Validate SSO authentication workflows

IdP Initiated

  • We recommend that you do not use an Administrator account for this testing
  • Access the JumpCloud User Console at
  • Select the Service Provider icon
  • This should automatically launch and login to the application

SP Initiated

  • Navigate to your Service Provider application URL.
  • You will be redirected to log in to the JumpCloud User Portal.
  • The browser will be redirected back to the application and be automatically logged in.

Last Updated: Apr 19, 2018 02:22PM MDT

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