Support Center

Single Sign On (SSO) with Marketo

Prerequisites:

Notes:

  • How to configure User authorization.
  • SAML 2.0 Just-In-Time (JIT) user provisioning is not supported by Marketo.
  • Marketo does not support SP-initiated SSO.
  • You may need to contact support@marketo.com to enable SAML for your account.

Configure the Service Provider: Part 1

  1. Log in to Marketo as an administrator (This user's email should also be managed by JumpCloud).
  2. Select the Admin link in the toolbar.
  3. Under Integration in the lefthand sidenav, select Munchkin.
  4. Copy and save your Munchkin Account ID.
  5. Leave the page open.

Configure the JumpCloud SSO Application

  1. Access the JumpCloud Administrator Console at https://console.jumpcloud.com.
  2. Select Applications in the main navigation panel.
  3. Select the + in the upper left, scroll or search for the application in the 'Configure New Application' side panel, the select 'configure'.
  4. You can upload a service provider application's XML metadata file to populate SAML connector attributes for that application. The attributes populated by the metadata file may vary by the application. To apply a metadata file for the application you're connecting, click Upload Metadata. Navigate to the file you want to upload, then click Open. You'll see a confirmation of a successful upload. Be aware that if you upload more than one metadata file, you'll overwrite the attribute values applied in the previously uploaded file.
  5. In the IDP Entity ID field, enter https://YOURDOMAIN.TLD (e.g., https://thebestwidgets.com).
    (Recommended) You can leave the IdP Entity ID as the default value (JumpCloud), but we recommend customizing it for your company. A good value for this field is your company's domain (e.g. acme.com)
  6. Select Upload IdP Private Key and upload the private.pem file generated according to the above prerequisites.
  7. Select Upload IdP Certificate and upload the cert.pem file generated according to the above prerequisites.
  8. In the ACS URL field, enter https://login.marketo.com/saml/assertion/YOUR_MUNCHKIN_ID (replace YOUR_MUNCHKIN_ID with the value from Marketo).
  9. In the field terminating the IdP URL, either leave the default value or enter a plaintext string unique to this connector.
  10. (Optional) In the Display Label field, enter a label that will appear under the Service Provider logo within the JumpCloud User console.
  11. Select Activate.

Configure the Service Provider: Part 2

  1. Log in to Marketo as an administrator (This user's email should also be managed by JumpCloud).
  2. Select the Admin link in the toolbar.
  3. In the Other Stuff section, select Single Sign-On (If you don't see Single Sign-On, contact support@marketo.com to enable SAML for your account).
  4. Select the EDIT button next to SAML Settings.
  5. In the SAML Single Sign-On dropdown choose Enabled.
  6. For the Issuer ID, enter the value you entered for the IdP Entity ID in JumpCloud.
  7. For the Entity ID, enter the value you entered for the IdP Entity ID in JumpCloud.
  8. For the User ID Location, select the radio button labelled In Name identifier element of Subject.
  9. Select the Browse button next to Identity Provider Certificate and upload your public certificate.
  10. Select SAVE.

(Optional) If you would like users to be sent back to the JumpCloud User Portal when they log out of Marketo, perform the following steps:

  1. Select the EDIT button next to Redirect Pages.
  2. In the Logout URL field, enter the following: https://console.jumpcloud.com/userconsole/.
  3. In the Error URL field, enter the following: https://console.jumpcloud.com/userconsole/.
  4. Select SAVE.

Validate SSO authentication workflows

IdP Initiated

  • Access the JumpCloud User Console at https://console.jumpcloud.com.
  • Select the Service Provider icon.
  • This should automatically launch and login to the application.

SP Initiated

  • Navigate to your Service Provider application URL.
  • You will be redirected to log in to the JumpCloud User Portal.
  • The browser will be redirected back to the application and be automatically logged in.
 

Last Updated: May 15, 2019 10:42AM MDT

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