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JumpCloud User Can't Log Into a Windows Machine Associated with Active Directory

JumpCloud creates local user accounts on Windows hosts it manages, these hosts are not part of a domain.

When remotely logging into a non-domain host (for example, a JumpCloud-managed Windows system) from a host that is part of a Microsoft Active Directory domain, the remote desktop client will default to attempting to authenticate with the current domain. This results in a failure to login for all JumpCloud users on the JumpCloud-managed host. To login correctly, you'll need to specify no domain:
\<jumpcloud-user-name>
or the work group name of the host (which defaults to WORKGROUP), as in:
WORKGROUP\<jumpcloud-user-name>
 

Last Updated: May 23, 2016 02:50PM MDT

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