- The JumpCloud agent must be installed and the system active
- The user must be bound to the system in the JumpCloud console
- The username in JumpCloud MUST match the username of the existing local account. See Naming Convention for Users for details how to verify this.
Note that for account takeover to update the 'local items' Keychain and FileVault correctly on Apple Computers end users must log out and then log back into their machine after their JumpCloud identity has been bound to their endpoint.
During this process, they will be presented with a modified login screen that will ask for their previous password and their current password as shown below.