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Managing Administrative Users

There are two primary roles for users who manage a JumpCloud Account:
  • Administrator - All privileges; create, modify and delete users, systems, resources and resource bindings
  • Command Runner - Command Runner users can only run commands, and only those commands to which they've been granted access. This allows an administrator to set up commands, such as reports, repair scripts, or any other script that is run repeatedly, but that requires little knowledge to do so. This makes it ideal for senior system administrators to build safe commands, and then allow users, such as a help desk, finance, marketing, or sales team to leverage those commands without requiring any further effort from the system administrator.
Each type of user can also be given billing access, or the ability to set a credit card on the JumpCloud account. Only those users can change a credit card in case it expires.


Adding a New Administrative User

 
  1. Login to JumpCloud as an Administrative user
  2. At the top-right, click your Administrative email address displayed at the top-right and click 'Administrators...'
  3. In the Administrators windows, click '+ Create Admin'

  4. Enter a unique email address for the Email field and select a Role based on the descriptions at the beginning of this article
  5. *Optional* You may also choose to enable Multifactor Authentication, or enable the "What's New" messages which provides information on updates to the user interface
  6. The Administrative user will be sent an email based on the email specified during creation with a link to set the initial password for their account.  Once completed they may then login to https://console.jumpcloud.com/ as an Administrator and manage JumpCloud.

Editing an Administrative User

  1. Login to JumpCloud as an Administrative user
  2. At the top-right, click your Administrative email address displayed at the top-right and click 'Administrators...'
  3. Next to the Administrator you would like to modify, click the 'Details' button

     

  4. You may choose to enable Multifactor Authentication, select a new Role for the user based on the descriptions at the beginning of the article, or enable the "What's New" messages which provides information on updates to the user interface

Deleting an Administrative User

  1. Login to JumpCloud as an Administrative user
  2. At the top-right, click your Administrative email address displayed at the top-right and click 'Administrators...'
  3. Next to the Administrator you would like to modify, click the checkbox on the left-hand side, and click '- Delete Admin(s)'


     
  4. The Delete Administrator confirmation window be displayed.  Click 'Cancel' to abort the operation or click 'Delete Administrator' to confirm


NOTE: An administrator cannot delete their own account, and there must always be at least one administrator and one user with billing access on the account (these can be the same person).
 

Last Updated: Apr 10, 2017 01:44PM MDT

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