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Support Center

Getting Started: Logging In To JumpCloud

JumpCloud admins and users log in to JumpCloud at https://console.jumpcloud.com/login using the following workflows:  

User Login


To log in as a user:
  1. Using a Supported Web Browser Type and Version, go to https://console.jumpcloud.com/login.
  2. If you are viewing the Administrator Portal Login, click the User Portal Login link.


     
  3. Enter your company email address and password, then click User Login.

     


Administrator Login


To log in as an administrator:
  1. Using a Supported Web Browser Type and Version, go to https://console.jumpcloud.com/login.
  2. If you are viewing the User Portal Login, click the Administrator Login link.


     
  3. Enter your administrator email address and password, then click Administrator Login.
  4. Alternatively, use the Sign in with Google option. If your Google email address is not a registered administrator, a new organization is created.
     


Password Reset


For information on how to reset a user or administrator password, see Resetting Forgotten or Lost Passwords and MFA TOTP Keys.

 
 

Last Updated: May 16, 2019 02:26PM MDT

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