- This encompasses all Administrator Roles including Command Runners. Administrators have control over managing the directory. They cannot be bound to resources and do not count against billable users. The Administrator email address must be unique in JumpCloud; i.e., a single email address cannot be reused across multiple organizations.
- Users: Users (systemusers) are managed by JumpCloud Administrators and can be bound to JumpCloud managed resources. A user does count as a billable user. Like an admin, the email address must be unique in JumpCloud. Users are able to self service using the JumpCloud User Portal.
- Using a Supported Web Browser Type and Version, navigate to https://console.jumpcloud.com/login
For information on how to reset a User or Administrator password, please refer to: Resetting Passwords (Forgot Password)