Support Center

500 Error when attempting to import G Suite Users

When using the Google Apps User Provisioning and Synch utility, administrators will occasionally receive a 500 Error during the import process. This occurs after an Admin has successfully established an OAuth connection and attempts to import users. The most prevalent cause of this is the Google Apps account itself not having API Access enabled, found under admin.google.com > Security > API Reference > API access and as seen here:



We suggest enabling this setting and re-attempt the importation process. 
 

Last Updated: Oct 03, 2016 04:50PM MDT

Related Articles
31b11a79e2c94470a66430cfe6d3eecd@jumpcloud.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete