Support Center

Single Sign On (SSO) with BetterWorks (Beta)

Prerequisites:

Notes:

Configure the JumpCloud SSO Application: Part 1

  1. Access the JumpCloud Administrator Console at https://console.jumpcloud.com.
  2. Select Applications in the main navigation panel.
  3. Select the + in the upper left, scroll or search for the application in the 'Configure New Application' side panel, the select 'configure'.
  4. You can upload a service provider application's XML metadata file to populate SAML connector attributes for that application. The attributes populated by the metadata file may vary by the application. To apply a metadata file for the application you're connecting, click Upload Metadata. Navigate to the file you want to upload, then click Open. You'll see a confirmation of a successful upload. Be aware that if you upload more than one metadata file, you'll overwrite the attribute values applied in the previously uploaded file.
  5. In the IDP Entity ID field, enter https://YOURDOMAIN.TLD (e.g., https://thebestwidgets.com).
  6. Select Upload IdP Private Key and upload the private.pem file generated according to the above prerequisites.
  7. Select Upload IdP Certificate and upload the cert.pem file generated according to the above prerequisites.
  8. Leave the default value in the Additional Attributes field, as you will modify this value later.
  9. In the field terminating the IdP URL, either leave the default value or enter a plaintext string unique to this connector.
  10. (Optional) In the Display Label field, enter a label that will appear under the Service Provider logo within the JumpCloud User console.
  11. Select Activate.
  12. Select Export Metadata for BetterWorks on the right-hand side of the page.

Configure the Service Provider

  1. Contact your BetterWorks Customer Success Manager and inform them that you would like to enable SSO for your BetterWorks account.
  2. Provide BetterWorks with the IdP metadata file that you exported from the JumpCloud console.
  3. Your BetterWorks Customer Success Manager should provide you with a saml_token (copy this value).

Configure the JumpCloud SSO Application: Part 2

  1. Access the JumpCloud Administrator Console at https://console.jumpcloud.com.
  2. Select Applications in the main navigation panel.
  3. Select Details for BetterWorks on the right-hand side of the page.
  4. In the Additional Attributes field, replace <SAML_TOKEN> with the saml_token value you received from your Customer Success Manager (if my saml_token is 123-456-789, this field should contain saml_token=123-456-789).
  5. Select Save.

Validate SSO authentication workflows

IdP Initiated

  • Access the JumpCloud User Console at https://console.jumpcloud.com.
  • Select the Service Provider icon.
  • This should automatically launch and login to the application.

SP Initiated

  • Navigate to your Service Provider application URL.
  • You will be redirected to log in to the JumpCloud User Portal.
  • The browser will be redirected back to the application and be automatically logged in.
 

Last Updated: May 15, 2019 10:22AM MDT

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