Support Center

Integrating AD with JumpCloud

You can sync users and groups into JumpCloud from AD using the AD Import agent. You can also write password data back into AD from JumpCloud with the AD Sync agent. Learn about each agent and when you would want to use either. 

AD Import 

AD Import offers one-way synchronization of users and groups from AD to JumpCloud at 90-second intervals.


AD Sync

AD Sync offers one-way synchronization of user account passwords from JumpCloud to AD. To achieve this synchronization, you have to use the AD Import and the AD Sync agents in tandem. When the AD Sync agent is installed with the AD Import agent, groups of users in AD’s JumpCloud security group can update their passwords in either AD or JumpCloud and their passwords will remain in sync.

**AD Sync is a Pro Add-On feature. For more information and pricing, see JumpCloud pricing.**

Considerations and FAQs

Can I continue using AD Import on its own?

Yes. You can use AD Import by itself to import users and groups from AD into JumpCloud.

Can I use AD Sync without installing AD Import?

No. At this time, AD Import is required to use AD Sync. 

When should I consider using AD Sync?

If you want your users to be able to update their passwords in the JumpCloud User Portal, from the JumpCloud Mac app, or by admins in the Admin Portal, as well as in AD -- use AD Sync in tandem with AD Import.

When should I only use AD Import?

If you don’t want users to be able to update their password in JumpCloud, but want the password to sync from AD to JumpCloud -- only use the AD Import agent.


Last Updated: Jul 30, 2019 04:47PM MDT

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