Support Center

Feature Requests

  • Password reset using alternate verification method

    Since JumpCloud manages our Office 365 accounts, if a user forgets their password they can't get to their...

    1 Agent Answer 0 Community Answers Oct 24, 2017 02:01PM MDT
  • saml application visibility for users

    It seems that as a user, I should only see buttons for applications I'm granted access to. Currently I s...

    0 Community Answers Oct 05, 2017 12:46PM MDT
  • Reporting and logging tools

    Hi Guys, It would be good is we could get some useful and searchable reports on login information. Or a ...

    1 Agent Answer 0 Community Answers Oct 01, 2017 06:06AM MDT
  • JumpCloud / G Suite Custom Attributes Synchronisation

    Can you tell me if the JumpCloud User Custom Attributes map to G-Suite User attributes? For example user&#x...

    1 Agent Answer 0 Community Answers Sep 15, 2017 10:19AM MDT
  • Password Policy

    Hi, I am looking at adopting JumpCloud for my corporate users but I was disappointed to see how the password p...

    1 Agent Answer 0 Community Answers Sep 08, 2017 03:12PM MDT
  • Administrators / Command Runners

    I would like to see a command runner role that is able to create commands.

    1 Agent Answer 0 Community Answers Sep 07, 2017 04:07PM MDT
  • Mac Agent - Password Change process

    Hi guys, we have been testing JC for over 5 months now, and one of the big deal breakers is how the Agent hand...

    1 Agent Answer 0 Community Answers Sep 06, 2017 12:05PM MDT
  • Support MS Edge browser for password resets

    MS Edge is not currently supported, and it is the default browser for Windows 10 operating systems. Many orga...

    1 Agent Answer 0 Community Answers Sep 06, 2017 08:33AM MDT
  • JumpCloud General Connector SAML 2.0 SessionIndex

    Hello all, The JC General Connector is a great feature to allow you to use methods of authentication for d...

    1 Agent Answer 0 Community Answers Aug 31, 2017 11:52AM MDT
  • Allow blacklisting passwords that have appeared on the internet in pub...

    Since you guys don't support 2-factor for RADIUS and LDAP endpoints and the like, we've been conside...

    1 Agent Answer 0 Community Answers Aug 07, 2017 05:19PM MDT
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