Support Center

Getting Started

  • Getting Started

    Welcome to JumpCloud®! This Getting Started resource page will serve as a launch point for you to discover ou...

  • Supported Web Browser Types and Versions

    Because the User Portal as well as the Administrator Console are available through the World Wide Web, many of...

  • Getting Started: Logging Into JumpCloud

    There are two types of users in JumpCloud: Administrators: This encompasses all Administrator Roles includ...

  • New User FAQ

    What is JumpCloud and what does it do? Where do I access JumpCloud? How do I use the JumpCloud User Portal? Wh...

  • Quick Start - 5 Minutes

    This article will help you get started right away with JumpCloud. Set up is really quite easy, and entails th...

  • Getting Started: Users

    JumpCloud allows you to create individual and Groups of Users and bind them to many resource endpoints, includ...

  • Getting Started: Systems

    JumpCloud supports Windows, Linux and Mac systems on which the JumpCloud agent an be installed. Please check J...

  • Getting Started: Groups

    Groups within JumpCloud enable administrators to assemble specific objects into membership-based collections. ...

  • Getting Started: Applications (SAML SSO)

    JumpCloud's Directory-as-a-Service provides the ability for employees of a company to leverage their JumpCloud...

  • Getting Started: Directories

    The Directories object in the JumpCloud Admin console provides for: ​Setting up the integration with suppor...

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