Support Center

Getting Started

  • Getting Started

    Welcome to JumpCloud®! This Getting Started resource page will serve as a launch point for you to discover ou...

  • Supported Web Browser Types and Versions

    NOTE: Cookies and JavaScript must be enabled for JumpCloud to function properly. See your browser documentatio...

  • Getting Started: Logging Into JumpCloud

    There are two types of users in JumpCloud: Administrators: This encompasses all Administrator Roles includ...

  • New User FAQ

    What is JumpCloud and what does it do? Where do I access JumpCloud? How do I use the JumpCloud User Portal? Wh...

  • Quick Start - 5 Minutes

    This article will help you get started right away with JumpCloud. Set up is really quite easy, and entails th...

  • Getting Started: Users

    User identities are at the core of JumpCloud. As a core directory, JumpCloud provides centralized, authoritati...

  • Getting Started: Systems

    Mac, Windows, or Linux systems are bound to JumpCloud by installing JumpCloud's system agent. Please check Jum...

  • Getting Started: Groups

    Groups of Users and Groups of Systems enable you to perform group-based assignments to resources. User Groups ...

  • Getting Started: Applications (SAML SSO)

    JumpCloud's Directory-as-a-Service gives organization employees the ability to use their JumpCloud credentials...

  • Getting Started: Directories

    JumpCloud integrates with a variety of popular services to synchronize user accounts. These integrations enabl...
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