Support Center

Getting Started: RADIUS

JumpCloud's cloud-based RADIUS service extends your organization's user JumpCloud credentials to your WiFi and other resources that support the RADIUS protocol. Each RADIUS server you add to JumpCloud® can be connected to user groups, segmenting which users can access specific resources.

Go here for an overview of JumpCloud's RADIUS-as-a-Service.

This KB covers:

To use JumpCloud's RADIUS-as-a-Service: 

1 - Add a RADIUS server

Learn how to add a RADIUS server to your JumpCloud account: Configuring RADIUS Servers in JumpCloud

3 -  Configure your WiFi client to use JumpCloud RADIUS
After you configure your WAP, configure your WiFi client to use EAP-TTLS/PAP or PEAP to authenticate to your WiFi network. Learn how to configure your WiFi clients to use JumpCloud RADIUS

System Support for EAP-TTLS/PAP
  • Linux® and Windows® 8 and later have built-in support for EAP-TTLS/PAP.  
  • Mac® OS requires you to create a new configuration profile to enable the proper protocol.
  • Windows 7 or prior require you to install a third-party "supplicant," such as SecureW2 Enterprise Client.
After you complete steps 1-3, you should be able to authenticate your WiFi users using the username and password credentials from your JumpCloud account. 

4 - Find more information

For more information, go to the JumpCloud KB's RADIUS-as-a-Service section.


Last Updated: May 16, 2019 02:26PM MDT

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