Support Center

Getting Started: Policies

Set up security policies to control all (or some) of the systems in your organization. Policies are set through JumpCloud’s Admin Console and require no coding skills. Once configured, admins can deploy policies to groups of systems and monitor the status of each machine to ensure the policy is enabled. Refer to the policies article for a list and description of available policies.


  • Policy Enforcement; as part of the System Agent check-in process, Policies on an individual system will check their configuration continuously with the version created in the Admin Portal. If a Policy is modified locally by a user on their system, JumpCloud will automatically correct those modifications to comply with the Policy set by JumpCloud.
  • For systems joined to groups with conflicting policies, the policy that was applied first will be the policy enforced.
  • Not all policies may be enforced if the JumpCloud agent is not up to date. 
  • For Windows systems, only English (United States) have been qualified. Additional language packs are not currently supported.   
  • Windows Home is NOT supported.

Creating a Policy:

  1. Login to the JumpCloud Admin Console
  2. Navigate to Policies in the left Navigation.
  3. Select '+' and choose the OS the policy will apply to.
  4. Choose a policy from the list and select 'configure'.
  5. Policy Names must be unique
  6. The Policy description will explain the policy's function and note the specific OS versions supported.
  7. Depending on the policy, there may be activation steps and additional required settings explained in the Details.
  8. Select a System Group to apply this policy to (optional). In system groups with multiple OS types as members, the policy will only be applied to the supported OS.
  9. Save the Policy. It will take effect on active systems in any selected group(s) within ~60 seconds, any inactive systems will get the policy when they next become active.

Once created, the policy can be applied to the group from the Policies object > System Groups tab, or the Groups object > Policies tab.  

Once the policy has been deployed, it will return status after a few minutes to indicate if it is in a good state, or if it requires your attention. This will help ensure your system fleet is in compliance. To view the status, click on the status tab for the policy. Choose 'view' to see the last Result Log for a given system in the list. Status can also be found in the Systems object, Policies tab, although cannot be edited from there. 




Last Updated: Dec 03, 2018 01:39PM MST

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