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User account lock out options

Greg Craft Jan 24, 2017 02:40PM MST

On user lockout, provide an option to unlock the user account rather than forcing a password reset.

Up 18 rated Down
Rob Holden Mar 09, 2017 10:21AM MST JumpCloud Agent

Thank you for the feedback. Providing for this use case is definitely on the roadmap, but not currently prioritized in the development schedule. Please upvote or add additional feedback if this is something you’d like to see.

Until this does get implemented, you can use the API to set the account_locked field back to false to unlock the account.

curl \
-X ‘PUT’ \
-H ‘Content-Type: application/json’ \
-H ‘Accept: application/json’ \
-H "x-api-key: " \
-d ‘{ “account_locked” : “false” }’ \
“https://console.jumpcloud.com/api/systemusers/:id”

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