Legacy RADIUS server IPs will be deprecated on Dec 1, 2018. Please see this KB for more info.

Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Remove lockout settings for individual user

Jayesh Labade Sep 27, 2018 01:26PM MDT

Hi JC Team,

I need support for admins to be exempt from the lock out security settings.
There should be an option to disable lockout for any Individual user.

The problem I am facing is that my users always trying bad password to admin account which is common in all PCs.

reference to Case #20244

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
31b11a79e2c94470a66430cfe6d3eecd@jumpcloud.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete